Services

Laser Jewelry Repair

We are proud to have a team of skilled goldsmiths for repairs of all sizes, and we use a state-of-the-art laser welder to handle even the most complicated jewelry repairs. Other jewelers may turn you down because certain repairs are too complex, but not The Gold Mine. Each of our goldsmiths has his own particular niche, so your jewelry will receive proper attention from someone who is a “specialist” in their field versus a general repairman/goldsmith like most jewelry stores offer. You wouldn’t go to a general medical doctor to have a kidney transplant would you? The same should hold true for your precious jewelry!

We accept all types of repair work such as: ring sizing, chain soldering, prong retipping, diamond/gemstone replacement, shank replacement, and more. We work with all metals such as gold, platinum, palladium, stainless steel and titanium. Broke your reading glasses or other eyeglass frames? Fixing them is a jiffy and can often be completed in just minutes!

Custom Jewelry Design

It’s our passion! With our guidance and the use of a modern CAD/CAM jewelry design software, we’re able to take your ideas and design input to create your very own jewelry item. You’ll even be able to see what the new piece of jewelry looks like on your hand before the piece is ever made. Customers have driven over 300 miles just to have us design a new jewelry item for them. Why? Because nobody else in our area has the design capability of our store. We’ve had customers draw their jewelry ideas on a napkin and we were able to make it. From computer graphic design to the art of lost wax gold casting, we partner with the best goldsmiths & jewelry designers in the industry to bring your ideas to fruition! Stop by our store or call 828-726-1009 for a FREE design consultation with our experts.

Watch Repair

We work on all major watch brands such as: Seiko, Citizen, Bulova, Wittnauer, Movado, Rolex, Tag Heur and others. Typical watch repairs include: stem, crown, crystal and gasket/seal replacement, battery installation, new watch bands, cleaning and regulating. We repair modern quartz watches as well as restoring “yesterday’s” mechanical watches. Most repairs are done in-house by our highly skilled watch repairman.

Engraving

We can engrave most any item whether it be a plaque or the inside of a ring! Unusual item? Just ask us about it, it probably can be engraved!

Repair Service Guarantee

We offer an unconditional one year guarantee of satisfaction on all repair work done by The Gold Mine. This guarantee is limited to the actual areas of repair and is not valid if another jeweler has worked on or tampered with the item.

Appraisals

Our store owner – Bill Warren – is the only licensed jewelry appraiser and Registered Gemologist Appraiser (RGA) in the county in which the store operates. He does appraisals for many top insurance companies and can certainly help you evaluate your precious heirlooms for insurance purposes. All appraisals include a thorough description of the item and pictures as well. Bill’s credentials as a “Registered Gemologist Appraiser (RGA)” are listed under the International School of Gemology’s website at: http://www.jewelryadjuster.com/Directory/NorthCarolina.html.

Do not let anyone do an appraisal for you who is not a licensed appraiser or gemologist. Their appraisal is not worth the paper it is written on!

Please call Bill at (828) 726-1009 for a FREE jewelry appraisal consultation.